Notifications
Hear about your work. Not about everything.
StockyPro tells the right person about the work that needs them: in the app, by email or by push on their phone. You set sensible defaults; each person turns off what is noise to them.
Work moves between people.
If the right person does not hear, the work waits and the customer notices first.
Too much
Every event by email to everyone.
Ignored
People learn to ignore all of it, including the alert that mattered.
Too little
A bell icon nobody opens.
One inbox,
on web and phone.
Each person’s notifications land in their own inbox in StockyPro, newest first, with an unread count. Settings decide what else interrupts them; they never hide something from the inbox. On the web, mark one read, or all of them.
- An inbox for each person
- On the web and the phone
- Newest first
- An unread count
- Read and unread
- Mark one read on the web
- Mark all read on the web
- Never hidden by settings
Opens the record
it is about.
From the inbox, a notification opens the record it is about. What each person chooses also reaches them by email, saying what happened, or by push on their phone; a push for a ticket assigned to them opens that ticket. Nobody is told about their own action.
- In the inbox
- By email
- By push on the phone
- Each person picks email or push
- Opens the record it is about
- A push opens the assigned ticket
- Email says what happened
- Never about your own action
The admin sets
the defaults.
For each event and channel, the admin decides what everyone gets unless they change it, so new staff get sensible alerts from day one. Each person turns an event or a channel off, or back on, for themselves; their choice wins over the default. The admin also picks which events go to the team’s Slack or Teams channel, so the whole team sees what concerns it where it already reads.
- Defaults for each event
- Defaults for each channel
- Sensible alerts from day one
- Less noise for everyone
- Each person’s own on and off
- Their choice wins
- The team’s Slack channel
- The team’s Teams channel
Works with
Desk and MDM.
Desk and MDM tell your staff through Notifications. Each app names its events and says who each one is for.
The person who owns
the work hears about it.
Who needs to hear what, in businesses around the world, and how Notifications serves each.
Customer support teams
A push or email for the agent’s own tickets, and new tickets in the team’s Slack or Teams channel.
IT teams and managed service providers
Alerts for expiring certificates, and device alerts to the people who can fix them.
Clinics, schools and other offices
The inbox and email for the front desk.
Questions and answers.
Something else? Talk to us
Your staff, about the work that needs them. Customers are never notified here: a reply to a customer is a message the app sends itself, under its own rules.
In their inbox in StockyPro, on the web and the phone. The ones they choose also reach them by email, or by push on their phone.
Yes. In their settings, each person turns an event off or on for email or push, and their choice wins over the default. It still lands in the inbox; it just stops interrupting them.
The admin. For each event and channel, the admin decides what everyone gets unless they change it, so new staff get sensible alerts from day one.
Yes. The admin picks which events also go to the team’s Slack or Teams channel, so the whole team sees what concerns it where it already reads. Slack and Teams are connected in Integrations.
No. Nobody is told about their own action.
Yes. On the phone, a person reads the inbox, opens a ticket assigned to them from its push, and sets their own events and channels. Business defaults and the team’s Slack or Teams channel are managed on the web.
Notifications is not sold on its own. It is included with any paid app: Desk, Space, Leads or MDM. Each paid app has one 30-day trial per workspace.