Key highlights
A shared directory for people, organizations, and branches across the suite.
People, organizations, and branches in one directory
Shared records across connected Stocky Pro products
Structured relationships and operational context
Core app
Contacts
A shared directory for people, organizations, and branches across the suite.
One contact record across Stocky Pro.
The identity layer that powers your entire business.
Give sales, support, and operations the same identity and organization context without duplicate records.
Included with every account
The problem
Most teams keep contacts in separate CRM, helpdesk, and spreadsheet silos. Duplicates grow, context breaks, and nobody trusts the record. Stocky Contacts gives every app one shared contact database.
App overview
Contacts
A shared directory for people, organizations, and branches across the suite.
Active nowLive data
Workflow sync98%
SLA coverage24 rules
Shared records12 modules
Use cases
From first handshake to lifetime customer — one identity.
Sales captures a prospect
Add a contact in Leads once and use the same profile instantly across Desk, Space, Links, Projects, and Forms.
Support resolves a customer instantly
A customer emails support. Desk resolves identity, organization, and routing in real time, so agents start with full context.
Operations links people to products
Assign devices to people and branches with full lifecycle traceability.
What makes it different
Why teams choose this over alternatives
Bridge, not silo
Stop syncing. Start sharing.
Every app reads and writes the same contact record through direct relationships.
Instant identity resolution
Customer emails in. Identity resolved. Before the agent sees the ticket.
Email, phone, and WhatsApp matching resolve identity in milliseconds.
Real org hierarchy
Because 'company name' as a text field isn't how business works.
Model person -> organization -> branch with multi-org membership for real B2B structures.
Custom fields, zero migrations
Add a field in seconds. No developer. No downtime.
Use validated fields for compliance and flexible fields for operations without schema migrations.
Integrations
Plugged into everything. Bolted onto nothing.
Contacts is the shared identity layer. Leads, Desk, Space, Links, Projects, Forms, Reports, and Schedule reference the same records directly. Import from CSV/Excel, route tickets automatically, and resolve inbound channels instantly.
Pricing
Included with every Stocky Pro account as the shared identity layer for people, organizations, and branches.
Rollout blueprint
Launch Contacts as your single source of truth
Import existing data, align ownership, and run Contacts as the shared identity layer across sales, support, and operations.
People, organizations, and branches in one directory
Shared records across connected Stocky Pro products
Structured relationships and operational context
What this looks like in practice
Each core app is purpose-built for its domain — with pre-configured workflows, shared data, and instant cross-app visibility. No setup overhead, no disconnected tools.
ExecutionLive
Setup complete12 / 12
Connected modules8
Adoption scoreHigh
Data quality
One record per person across every app. No duplicates and no conflicting versions.
Team alignment
Sales, support, and operations share the same contact profiles — everyone sees the same customer context.
Audit readiness
Every field change tracked with actor, timestamp, and diff. Ticket snapshots freeze contact data at creation time.