These Terms of Service ("Terms") form a binding agreement between Stocky Pro ("Stocky Pro", "we", "us") and the individual or entity that accesses our websites, applications, or related online services (collectively, the Services). By creating an account, clicking Accept, or using the Services, you agree to these Terms.
Parts of this Agreement & Applicability
General Terms & Individual Service Terms. These Terms comprise (a) these General Terms; and (b) any Individual Service Terms we publish for Stocky Pro products and/or services. If there is a conflict, the applicable Individual Service Terms govern for their subject matter. If you have a separate signed agreement with us (for example, an Order Form or Master Services Agreement), that agreement prevails to the extent of any conflict; otherwise, these Terms apply.
Using the Services
Eligibility & accounts.
You must be legally competent to contract. When you register, you will provide accurate information and keep it updated. You are responsible for the activities that occur under your account and for safeguarding credentials.
Organization accounts & admins.
If you register on behalf of an organization, you represent that you have authority to bind it. You may appoint administrators to manage the organization account, users, and settings.
Description.
We provide online business software and related web/mobile applications. You need internet access and compatible devices to use the Services.
Free Trial, Paid Membership & Offers
Trial & Promotions.
We offer a one-month free trial. After the Trial, continued use requires a paid membership. From time to time, based on occasion or business needs, we may offer the Services free or at a discounted price; such promotions are time-limited, subject to posted terms and eligibility, and may be modified or withdrawn at any time.
Acceptable Use
You must not: (a) share credentials or circumvent account/user limits; (b) copy, modify, reverse engineer, or create derivative works from the Services except where permitted by law; (c) interfere with or disrupt the Services or their security; (d) upload malware or unlawful content; (e) infringe intellectual‑property, privacy, or publicity rights; (f) send spam, phishing, or unsolicited messages;
(g) use the Services for benchmarking or to build a competing product; (h) misrepresent your identity or location; (i) violate applicable law, including the Information Technology Act and rules thereunder; or (j) host or publish content that is illegal, harmful, or otherwise prohibited by law.
Third‑Party Services
Third-Party Services & Sub-processors. We are entirely self-reliant and built in-house, and we do not currently rely on any third-party processors. If we later engage any sub-processors, we will maintain an up-to-date Sub-processor List on our website and/or provide at least 15 days’ prior notice to customers with paid memberships. Third-party services (if any) are governed by their own terms; Provider not responsible for third‑party services it does not control.
Fees & Payments
Fees & Payments. We offer Pro and Enterprise plans for our products as listed on the Pricing Page. For Paid Membership, pricing and inclusions are set out in the Order Form executed with the MSA for commercials. All fees are exclusive of GST; Customer will pay GST at the applicable rate (CGST/SGST or IGST, as applicable). Unless stated otherwise in the Order Form, billing is annual in advance at the start of each subscription term, and all fees are non-refundable. For any breach of a Services Warranty or the SLA, Customer’s sole and exclusive remedies are the service credits specified in the SLA; Provider’s liability for such breach is limited to those credits (no refunds).
Your Content & Privacy
Ownership.
You (and/or your licensors) own the content you submit to the Services ("Your Content"). We own the Services, software, documentation, designs, configurations, and all enhancements, modifications, and derivative works (collectively, the “Provider Technology”).
License to operate the Services.
You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display Your Content solely to operate and support the Services and as otherwise permitted by you.
Privacy.
Our Privacy Policy explains how we handle personal information collected through the Services and your choices. If a separate Data Processing Addendum (DPA) applies, it governs our processing of personal data on your behalf.
Hosting & Security
Our infrastructure runs on secure, modern cloud platforms with independent certifications (including ISO/IEC 27001). The Provider operates an ISMS certified to ISO/IEC 27001:2022 by an accredited certification body. All Service traffic is enforced over TLS 1.2+ (HTTPS) with HSTS (and successor protocols as adopted); weak ciphers/protocols are deprecated per industry guidance. Passwords are salted and hashed using adaptive algorithms (e.g., bcrypt or Argon2), and secrets/tokens are encrypted at rest with managed key rotation. We follow secure coding standards, perform regular vulnerability scanning and code reviews, and conduct independent penetration testing, remediating findings according to risk severity.
Complaints & Support
For product support or account issues, email support@stockypro.com. For privacy or data-protection queries and grievances, contact info@stockypro.com. We’ll acknowledge and respond within applicable statutory timelines.
Intellectual Property & Trademarks
All rights, title, and interest in and to the Stocky Pro Service - including all software, code, algorithms, user interfaces, designs, content, documentation, and any updates or derivative works - are owned by Stocky Pro (the “Company”) and/or its licensors and are protected by copyright, trade-secret, and other intellectual-property laws. Nothing in these Terms transfers any intellectual-property rights to you, other than the limited right to access and use the Service as expressly permitted herein and in any applicable Order Form; all other rights are reserved. “Stocky Pro” and all associated names, logos, and brand elements are trademarks of the Company. You may not use our name, logos, or branding without our prior written consent, except as necessary for fair, truthful, nominative references to our Services.
Warranties & disclaimers
Except as expressly provided in a separate signed agreement, the Services are provided “as is” and “as available.” To the extent permitted by law, we disclaim all implied warranties (including merchantability, fitness for a particular purpose, and non-infringement).
in an Order Form or SLA and to the extent permitted by law, we do not warrant that the Services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the fullest extent permitted by law, neither party will be liable for any indirect, special, incidental, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Subject to the foregoing, each party's total aggregate liability arising out of or related to the Services will not exceed the amounts paid or payable by Customer for the Affected Service giving rise to the claim in the twelve (12) months preceding the first incident giving rise to the claim (where “Affected Service” means the specific Service/SKU that gave rise to the claim). Nothing in this Section limits liability for amounts you owe for fees, fraud, wilful misconduct, or liabilities that cannot be limited under applicable law. Any SLA/service credits are your sole remedy for SLA breaches.
Indemnity
You will indemnify and hold harmless Stocky Pro and its personnel from third‑party claims and costs arising from your unlawful use of the Services or violation of these Terms, except to the extent caused by our breach of these Terms.
Suspension & Termination
We may suspend or terminate access if you breach these Terms, fail to pay fees when due, or your use poses security, legal, or operational risk, or where required by law. You may terminate at any time via the admin console or by written notice. Certain provisions (fees due, confidentiality, IP, disclaimers, limitations, indemnities, and dispute resolution) survive termination.
Changes to these Terms
We may update these Terms from time to time. For material changes, we will provide reasonable advance notice via the Services or email to your account email. If you object to the updated Terms, you may stop using the Services before they take effect.
Governing law & jurisdiction (India)
These Terms are governed by the laws of India. Subject to applicable law, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over disputes. Seeking interim, protective, or injunctive relief in court will not waive any right to resolve disputes otherwise permitted by law.
Contact
Stocky Pro
677, FF, 16th Main, 6th A Cross Rd, 3rd Block, Koramangala, Bengaluru, Karnataka 560034, India Email: info@stockypro.com