All Space case studies
Case Study

Metropolitan Healthcare Network

Healthcare

Medical equipment lifecycle management with near-perfect PM compliance and zero patient safety incidents.

Challenge

  • Equipment sometimes missed scheduled preventive maintenance, risking patient safety
  • Staff couldn't quickly locate specific devices when needed
  • FDA recalls required manual tracking across all facilities
  • Joint Commission surveys required weeks of preparation
  • No visibility into equipment out for service

Solution

Metropolitan implemented Stocky Space to track 15,000+ medical devices across 4 hospitals and 12 clinics. Four lifecycle clusters — Acquisition & Setup, Active Service, Repair Operations, and End of Life — with automated PM triggers, FDA recall management, and complete audit trails for Joint Commission compliance.

Results

MetricBeforeAfter
PM compliance rate87%99.8%
Equipment location accuracy~70%99%
Recall response time5–7 days24–48 hours
Joint Commission prep time4 weeks4 hours
Patient safety incidents3 per year0

When a device is due for PM and we can't find it, that's a patient safety risk. We needed total control.

Dr. Maria Santos, Chief Medical Officer