All Space case studies
Case Study
Metropolitan Healthcare Network
Healthcare
Medical equipment lifecycle management with near-perfect PM compliance and zero patient safety incidents.
Challenge
- Equipment sometimes missed scheduled preventive maintenance, risking patient safety
- Staff couldn't quickly locate specific devices when needed
- FDA recalls required manual tracking across all facilities
- Joint Commission surveys required weeks of preparation
- No visibility into equipment out for service
Solution
Metropolitan implemented Stocky Space to track 15,000+ medical devices across 4 hospitals and 12 clinics. Four lifecycle clusters — Acquisition & Setup, Active Service, Repair Operations, and End of Life — with automated PM triggers, FDA recall management, and complete audit trails for Joint Commission compliance.
Results
| Metric | Before | After |
|---|---|---|
| PM compliance rate | 87% | 99.8% |
| Equipment location accuracy | ~70% | 99% |
| Recall response time | 5–7 days | 24–48 hours |
| Joint Commission prep time | 4 weeks | 4 hours |
| Patient safety incidents | 3 per year | 0 |
“When a device is due for PM and we can't find it, that's a patient safety risk. We needed total control.”