Customize workflows with flexible stages that fit your process.

Introduction:

Tailor workflows by defining stages that align with your unique processes. Track requests as they progress through each customized stage, ensuring clear visibility and better organization.

This feature allows teams to design workflows that reflect their specific needs, whether for approvals, repairs, or service requests. Custom stages ensure better alignment with internal processes, leading to improved efficiency and smoother operations. Teams can set triggers or automation for each stage to streamline task progression.

Use Case:

An IT department configures stages for equipment repair, from Request Submission to Approval, Repair, and Completion, ensuring full control over every step.

Example:

A facilities manager creates stages for maintenance requests—starting with Report, moving through Inspection and Repair, and ending with Completion, ensuring no step is missed.

Benefits:
  • Fully customizable workflows to suit any process.
  • Improves visibility of task progression.
  • Reduces bottlenecks by defining key steps.
Problems It Solves:
  • Eliminates rigid workflows that don’t fit business needs.
  • Reduces delays caused by unclear task transitions.
Time Saved:
  • 30% faster task completion through clear, stage-based tracking.
Quick Features at a Glance:
  • Create unlimited custom stages.
  • Automate transitions and notifications between stages.
  • Track request progress at every stage.
  • Adapt workflows as business processes evolve.
Pro HelpDesk

The only help desk you need for your entire organisation forever.

2024
Design & Manage
Product Lifecycle
Even an intern can use it

Available Globally