Instant notifications that keep you ahead.
Introduction:
Receive automatic status updates through your preferred channel—email, Slack, or Telegram. Keep users and agents informed at every stage without missing a beat.
Tailor notifications to match your workflow. Whether it’s task updates, SLA alerts, or ticket progress, choose how you want to stay connected. With multi-channel notifications, you ensure timely communication and reduce the risk of missed updates.
Use Case:
Warehouse staff get order status changes via WhatsApp, while the sales team stays in the loop through email notifications.
Example:
An agent receives a Telegram alert about an overdue ticket, prompting immediate action.
Benefits:
- Multi-channel communication: Stay updated through your preferred platform.
- Timely alerts: Never miss important updates or escalations.
- Customizable settings: Control what notifications you receive.
Problems It Solves:
- Prevents missed updates or alerts.
- Reduces communication delays between users and agents.
Time Saved:
- 30% faster response times with instant notifications.
Quick Features at a Glance:
- Email, Slack, and Telegram integration for notifications.
- Alerts for status changes, deadlines, and escalations.
- Customizable notification rules.
- Keep users and teams connected, anytime, anywhere.
