Instant availability tracking and task assignment made easy.

Introduction:

Track employee availability in real time and assign tasks effortlessly. This feature ensures optimal resource utilization, eliminates delays, and enhances operational efficiency by automating task allocation based on live availability.

In today’s fast-paced work environments, knowing who’s available and assigning tasks accordingly is critical for productivity. This feature provides a real-time overview of employee availability, enabling instant task assignments. By automating these processes, you can avoid delays, prevent overloading team members, and ensure seamless operations.

Use Case:

An IT support team tracks technician availability in real time to assign urgent hardware repair requests to the nearest free technician, ensuring faster resolution and minimizing downtime.

Example:

A Helpdesk technician goes on an unschedule break. The system detects their status and assigns a high-priority IT ticket to another available technician, ensuring the issue is resolved without delay.

Benefits:
  • Live tracking: Always know who is available to take on tasks.
  • Automated assignments: Save time with instant task allocation.
  • Improved efficiency: Avoid delays and keep workflows smooth.
  • Balanced workloads: Prevent overburdening team members.

Problems It Solves:

  • Task delays: Eliminates waiting to confirm availability.
  • Resource mismanagement: Avoids underutilization or overloading of staff.
  • Inefficient workflows: Ensures tasks move forward without interruptions.
Time Saved:
  • 40% reduction in task allocation time with real-time visibility.
Quick Features at a Glance:
  • Real-time employee availability dashboard.
  • Instant task allocation based on live data.
  • Automated notifications for assigned tasks.
  • Enhanced workload distribution for better team performance.
Pro HelpDesk

The only help desk you need for your entire organisation forever.

2024
Design & Manage
Product Lifecycle
Even an intern can use it

Available Globally