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Stocky Pro Help Desk
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No training time required
Flexible for any team, in any industry
Real-time staff visibility and intelligent ticket routing
Single tool, eliminate multi channel clutter
Streamline Conversation History
Free and Easy Migration Process
Customizable SLAs with escalation Rules
Holidays list and Business hours module
Automatic Escalation on overdue tasks
No Add-Ons, Just One Powerful Plan
Exceptional Value, Unrivalled Price
JSM
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- More time for onboarding
Built mainly for internal project management
Feature unavailable
Integration of channels can adds complexity
- Recent or Customer related history
Complex migration process with potential charges
Limited SLA customization
- Available on Premium plans
- No Escalation Notification
- Limited Access Until You Upgrade to Premium
- Premium Charges for Bigger Teams