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Stocky Pro Help Desk

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MODERN
  • No training time required

  • Flexible for any team, in any industry

  • Real-time staff visibility and intelligent ticket routing

  • Single tool, eliminate multi channel clutter

  • Streamline Conversation History

  • Free and Easy Migration Process

  • Customizable SLAs with escalation Rules

  • Holidays list and Business hours module

  • Automatic Escalation on overdue tasks

  • No Add-Ons, Just One Powerful Plan

  • Exceptional Value, Unrivalled Price

JSM

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LEGACY SOFTWARE
  • More time for onboarding
  • Built mainly for internal project management

  • Feature unavailable

  • Integration of channels can adds complexity

  • Recent or Customer related history
  • Complex migration process with potential charges

  • Limited SLA customization

  • Available on Premium plans
  • No Escalation Notification
  • Limited Access Until You Upgrade to Premium
  • Premium Charges for Bigger Teams