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Stocky Pro Help Desk
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Create and customise Helpedsk
Independent Helpdesk tool provides better customisation
Real time availability of employees and auto ticket routing
Integrated AI chat wizard
QR Code Ticket Submission
Free and Easy Migration Process
Design and Customise Ticket Template and rules for internal use
Streamlined ticket routing using Round Robin
All- in one bundled in a Single Plan
Holidays list and Business hours
Automated Escalation for Overdue Tasks with SLA Rules
Most competitive price in the market
Hiver
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No option for creating Helpdesk
Highly reliant on Gmail
Feature unavailable
Available on premium plan
Feature unavailable
Elaborate Migration Process with additional costs
Limited customisation for templates and ticket rules
Feature not available
Features split across multiple plans
Customization unavailable
Limited customisation for SLAs
Pricey for multiple agents and enterprise plans