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Stocky Pro Help Desk

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MODERN
  • Create and customise Helpedsk

  • Independent Helpdesk tool provides better customisation

  • Real time availability of employees and auto ticket routing

  • Integrated AI chat wizard

  • QR Code Ticket Submission

  • Free and Easy Migration Process

  • Design and Customise Ticket Template and rules for internal use

  • Streamlined ticket routing using Round Robin

  • All- in one bundled in a Single Plan

  • Holidays list and Business hours

  • Automated Escalation for Overdue Tasks with SLA Rules

  • Most competitive price in the market

Hiver

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LEGACY SOFTWARE
  • No option for creating Helpdesk

  • Highly reliant on Gmail

  • Feature unavailable

  • Available on premium plan

  • Feature unavailable

  • Elaborate Migration Process with additional costs

  • Limited customisation for templates and ticket rules

  • Feature not available

  • Features split across multiple plans

  • Customization unavailable

  • Limited customisation for SLAs

  • Pricey for multiple agents and enterprise plans