No training time

Easy to learn easy to use

Real-time staff visibility and intelligent ticket routing

Single tool, eliminate multi channel clutter

Streamline Conversation History

Free and Easy Migration Process

Design Customised templates for tickets

Automatic Escalation on overdue tasks

Holidays list and Business hours module

SLAs with escalation Rules

Exceptional Value, Unrivalled Price

More time for onboarding

Feature-Heavy, Usability-Light

Not included

Handle multiple extensive channels

Recent or Customer related history

Complicated Migration Process

Basic Ticket Templates

No Escalation Notification

Available on Premium plans

Comprehensive SLA Management Requires upgrade

Premium Charges for Bigger Teams