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- User-Friendly Design for Instant Operation
Precise Features Tailored to Your Needs
Real time availability of employees and auto ticket routing
Automated Escalation for Overdue Tasks with SLA Rules
- Single tool, eliminate multi channel clutter
Create Multiple HelpDesks for each agent
Free and Easy Migration Process
Design and Customise Ticket Templates
Streamlined ticket routing using Round Robin
- All- in one bundled in a Single Plan
Holidays list and Business hours
Most competitive price in the market
Zendesk
- Extensive training time
Unnecessary Bloated Features
Feature unavailable
Basic SLA and limited features with basic plan
Handle multiple extensive channels
No option for Multiple HelpDesk
Complicated Migration Process
Basic Ticketing Templates
No Automated ticket routing
Multiple add ons with limited features in Basic plan
Not available
Pricey for multiple agents and enterprise plans